The Challenge
The Trinity City Hotel is part of the Irish owned and managed MHL Hotel Collection, which is a collection of unique and individual hotels in key city and resort locations throughout Ireland, who are committed to delivering exceptional hospitality and facilities to all our guests.

Our Approach
We first try to understand our clients and its customer’s needs with the aim to improve how people view their business online. In order to fulfil their goals, we need to gauge expectations and find out exactly what they are trying to achieve. We use questionnaires to gather basic information and find out what criteria is most important to their business. We work with the client to establishing design criteria and draw up a site plan based on our own experience. It is also important to layout the client responsibilities as far as deliverables, so as not to impact on the timescale and the final delivery date.


“We doubled our direct sales, in some hotels even more than double”
- Lucas Antony, CEO. -



Reception
With Bookassist, we succeeded in creating a really professional website and doubled our group direct sales, in some hotels even more than double.